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Dell computers indeed!
Aug. 16th, 2006 09:02 amIt's the ongoing saga!
I finally got my computer back (they shipped it to Kadie Katie, so it was a bit of a devil to pick up, since that is obviously not the name on my ID). The replaced my F8 key, which had fallen off some months ago. They fixed the system board and cleaned and tested the computer. The screen works again! This is good! They also put a sticker on my AC adaptor!
Apparently, during testing, they failed to notice that Windows still won't load. We are back where we were before I called them for help (plus one F8 key). I feel compelled to note that it was probably calling them for help that broke the screen to begin with. They don't appear to have looked at my wireless card either, which I told them doesn't work properly.
I'm on hold to talk to tech support.
Again.
Edit: And the even longer saga of overheating? The computer has been on for five, ten minutes tops and it is already hot to the touch. It's barely pulling in cold air and it's positively spewing out the hot. GRRRRRRRRRRRRRR. Cleaning the fan did not fix the problem and I don't give a damn if your tests say it did.
I finally got my computer back (they shipped it to Kadie Katie, so it was a bit of a devil to pick up, since that is obviously not the name on my ID). The replaced my F8 key, which had fallen off some months ago. They fixed the system board and cleaned and tested the computer. The screen works again! This is good! They also put a sticker on my AC adaptor!
Apparently, during testing, they failed to notice that Windows still won't load. We are back where we were before I called them for help (plus one F8 key). I feel compelled to note that it was probably calling them for help that broke the screen to begin with. They don't appear to have looked at my wireless card either, which I told them doesn't work properly.
I'm on hold to talk to tech support.
Again.
Edit: And the even longer saga of overheating? The computer has been on for five, ten minutes tops and it is already hot to the touch. It's barely pulling in cold air and it's positively spewing out the hot. GRRRRRRRRRRRRRR. Cleaning the fan did not fix the problem and I don't give a damn if your tests say it did.
