(no subject)

[akeyoftime]

Dell has finally admitted that my computer is broken and are taking it in to be fixed.

And all it took was a crashed windows system, overheating problems and after all their trouble shooting, a broken motherboard. But they are doing it and I am sneaking in under the warranty deadline!

There is no record of my hours spent on the phone with the American tech guys. Not even a note saying it happened. Frustration.

Comments

[the-great-waka.livejournal.com]

American tech guys? You mean their call centre in India right?

http://news.zdnet.com/2100-9584_22-6032660.html

[akeyoftime.livejournal.com]

No, I spoke to their Indian call centre when I called the Canadian tech number. Either that or the two folks I spoke to on the American line had fantastic North American accents. The second one even had a Chinese lilt to his words.